Shipping Policy

At Gloria Lathem, we aim to provide a seamless and reliable shipping experience. This Shipping Policy outlines our processing times, delivery estimates, and other important details regarding shipping.

1. Order Processing & Handling Time

Orders are processed within 1 to 3 business days after payment confirmation.
During peak seasons (sales or promotions), processing may take slightly longer.
You will receive a confirmation email with tracking details once your order is shipped.

2. Estimated Delivery Times

United States: 7 to 14 business days.
International: 10 to 20 business days, depending on the destination.
Delivery times may vary due to customs processing or unforeseen delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping may be available on select orders or promotions.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your order on our website or through the carrier’s tracking system.

5. Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery time, please contact us at help@glorialathem.com.
If your order is lost in transit, we will work with the shipping provider to resolve the issue.

6. Returns & Exchanges

You have 14 days from the date of receiving your order to request a return, in accordance with U.S. consumer protection laws.
Items must be unused, in their original packaging, and in resellable condition.
Refunds will be processed via the original payment method within 7 to 10 business days after approval.

7. Damaged or Incorrect Items

If you receive a defective or incorrect item, please notify us within 48 hours of delivery.
We will arrange for a replacement or refund as necessary.

8. Contact Us

For any shipping-related inquiries, feel free to reach out:
📧 Email: help@glorialathem.com
📞 Phone: +1 628-842-4170
📍 Address: 4922 S Greenwood Ave, Sanger, CA 93657, United States