Frequently Asked Questions (FAQs)

1. What materials are used in Gloria Lathem leather bags?

Our bags are crafted from premium full-grain leather, ensuring durability, elegance, and long-lasting quality.

2. How do I care for my leather bag?

To maintain your bag’s beauty:

• Keep it away from direct sunlight and moisture.
• Use a leather conditioner regularly.
• Store it in a dust bag when not in use.

3. Do you offer international shipping?

Yes! We offer worldwide shipping. Shipping costs and delivery times vary by location.

4. Can I return or exchange my purchase?

Yes! We accept returns & exchanges within 30 days of purchase, provided the bag is unused and in its original packaging.

5. How long does shipping take?

Standard shipping takes 5-10 business days within the U.S. and 10-15 business days for international orders.

6. Do you offer customization?

Yes! We offer personalized engraving on select bags. Contact us for details.

7. How can I contact customer support?

📧 Email: help@glorialathem.com
📞 Phone: +1 628-842-4170

If you have any other questions, feel free to reach out to us! 😊