At Gloria Lathem, we understand that sometimes plans change. You can cancel your order under the following conditions:
1. Cancellation Window
- Orders can be canceled within 24 hours of placing the order.
- Once the order has been processed or shipped, cancellation is no longer possible.
2. How to Cancel
- To cancel your order, contact our support team immediately at help@glorialathem.com with your order number.
- Our team will confirm whether your order can be canceled based on its current status.
3. Refunds for Canceled Orders
- If your cancellation is approved, a full refund will be issued to your original payment method.
- Refunds are typically processed within 5–10 business days.
4. Orders Already Shipped
- If the order has already been shipped, it cannot be canceled.
- In such cases, you can initiate a return once you receive the item, following our Return & Refund Policy.